Terms of service

OVERVIEW

Welcome to SK Diam. The terms “we”, “us” and “our” refer to SK Diam. SK Diam operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. SK Diam is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy and Exchange Policy), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not access or use our Services.

 


 

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and capable of entering into a legally binding agreement.

To access or purchase from our Services, you may be required to provide certain information including your name, email address, billing, payment and shipping details. You represent and warrant that all information provided by you is accurate, current and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell or assign your account to any other person.

 


 

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display product details, images and descriptions. However, product appearance (including color, brilliance or shade) may vary due to lighting conditions, photography, device screens and settings.

All product descriptions, availability and pricing are subject to change without notice at our sole discretion. We reserve the right to discontinue or limit quantities of any product at any time.

We do not warrant that any product will meet individual expectations beyond what is expressly stated on the product page.

 


 

SECTION 2A – DIAMOND-SPECIFIC DISCLAIMER

  • SK Diam deals in lab-grown diamonds (CVD/HPHT) and/or natural diamonds, as clearly mentioned on each product page.

  • Diamond certification details (IGI, GIA or other laboratories) are provided as issued by the respective certifying authority. SK Diam does not modify or guarantee grading outcomes.

  • Minor variations in carat weight (±0.01–0.02 ct), dimensions, color perception or appearance under different lighting conditions are normal and industry-accepted.

  • Diamonds are precision products. Once delivered, they are non-returnable and eligible only for exchange, subject to quality control (QC) verification as per our Exchange Policy.

 


 

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. SK Diam reserves the right to accept or reject any order at its discretion. An order is confirmed only after payment is received and order acceptance is communicated.

Orders once accepted cannot be cancelled.

In case of order modification, delay or cancellation by SK Diam, we will attempt to notify you using the contact details provided at checkout.

All purchases are governed strictly by our Exchange Policy.

For B2B, wholesale or bulk orders, separate terms may apply and will be communicated in writing. Such orders are non-cancellable and non-returnable.

 


 

SECTION 4 – PRICES AND BILLING

All prices are subject to change without notice. Prices displayed at checkout are final.

Prices do not include applicable taxes, customs duties, import charges or shipping unless expressly stated.

You agree to provide accurate billing and payment information and authorize us to charge the selected payment method for your order.

 


 

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates only and not guaranteed. Delays caused by courier partners, customs clearance or force majeure events are beyond our control.

Risk of loss and title for products pass to you upon handover to the shipping carrier.

 


 

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services including text, images, videos, logos, graphics, product data and designs are the intellectual property of SK Diam or its licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, modify or exploit any part of the Services without prior written consent.

 


 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available”. We do not control or assume responsibility for such tools and shall not be liable for any issues arising from their use.

 


 

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of such websites. Accessing third-party sites is at your own risk.

 


 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

SK Diam is powered by Shopify. All transactions are between you and SK Diam. Shopify is not responsible for any aspect of sales, products or disputes. You expressly release Shopify from all related claims.

 


 

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy. Shopify may also collect and process data as required to operate the platform.

 


 

SECTION 11 – FEEDBACK

Any feedback, suggestions or reviews submitted by you may be used by SK Diam without restriction or compensation. You confirm that you have the right to submit such feedback.

 


 

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if required, even after order submission.

 


 

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services, violate laws, infringe intellectual property rights, transmit malicious code or engage in fraudulent, abusive or harmful conduct.

 


 

SECTION 14 – TERMINATION

We reserve the right to terminate or suspend access to the Services at any time for violation of these Terms. Obligations incurred prior to termination shall survive.

 


 

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.

 


 

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, SK Diam shall not be liable for any indirect, incidental, special or consequential damages arising from the use of the Services or products.

 


 

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless SK Diam, Shopify and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

 


 

SECTION 18 – SEVERABILITY

If any provision of these Terms is held unenforceable, the remaining provisions shall remain valid and enforceable.

 


 

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and SK Diam and supersede all prior agreements.

 


 

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without prior written consent. SK Diam may assign these Terms without restriction.

 


 

SECTION 21 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.

 


 

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

 


 

SECTION 23 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of revised Terms.

 


 

SECTION 24 – CONTACT INFORMATION

SK Diam
Email: theskdiam@gmail.com
Address: Surat, Gujarat, India
Phone: +91-9664560680
GST: 24AFMFS6077C1ZT